Sweet and chic, our gold-plated Love Locked Necklace is the perfect necklace to show your love. Whether it’s the love for pizza, or the love of someone special. Feel free to customize one heart, both hearts, or no hearts at all!
Customize me This beautiful necklace is easy to personalize. Write up to 15 letters. Make sure to double check your spelling!
Jewelry Care - Avoid direct contact with perfumes, sprays, hand sanitizers, submerging in water or any kind of chemical. To protect it from moisture, place it in the box.
Packaging- Comes with signature luxury box.
Payment Methods- Cash on Delivery in Pakistan, Credit / Debit Card, Bank Transfer, EasyPaisa / Jazz Cash and QisstPay.
NOTE : The above picture is the original picture of the product without any filters and editing. There might be a very slight difference in color due to different screen resolutions and contrast levels.
For Customized Items : 7 to 10 working days
Ready to Ship items : 3 to 4 working days
*All our packages are fully insured and estimated delivery described above applies to orders shipped within Pakistan. The estimated delivery mentioned below for shipping include production time.
We take advance payments on urgent orders and additional PKR 500/- are charged.
It’s the customer's responsibility to provide us with a correct and complete shipping address. If your shipping address is different from your billing address, please specify this during checkout.
When your order ships, you will receive a Shipping Notification email / SMS
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the ''Track my order" page with your Order ID and Email.
RETURNS & EXCHANGES
WHAT IS YOUR RETURN OR EXCHANGE POLICY?
You have 7 days from the date of delivery to claim for the return or exchange if :
The product is damaged, stained, defected or incomplete.
The product/s must be unused, in the original packaging with labels and protective stickers attached.
This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.
HOW DO I APPLY FOR THE RETURN?
To return an item, please email us at email@example.com with the return reason and order details.
Once our customer support team approves the return you will be requested to send the parcel to our Warehouse.
Please note that you are responsible for the cost of returning the items to us.
WHEN WILL MY RETURN BE PROCESSED?
We aim to process all returns with 5-7 working days of receipt.
During busy periods please allow up to 14 working days for your return to be processed.
DO YOU OFFER REFUND?
Unfortunately, we don't offer any refunds.
We only offer coupon, exchange.
For any assistance please contact team CustomFactor at :